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Pharmaceutical Services Negotiating Committee


MUR image- the Medicines Use Review and Prescription Intervention Service

The Medicines Use Review (MUR) and Prescription Intervention Service consists of accredited pharmacists undertaking structured adherence-centred reviews with patients on multiple medicines, particularly those receiving medicines for long term conditions.

National target groups have been agreed in order to guide the selection of patients to whom the service will be offered. The MUR process attempts to establish a picture of the patient's use of their medicines - both prescribed and non-prescribed. The review helps patients understand their therapy and it will identify any problems they are experiencing along with possible solutions. An MUR Feedback Form will be provided to the patient's GP where there is an issue for them to consider.

Pharmacists and pharmacy contractors practising in Wales should visit the Community Pharmacy Wales website for information on MURs in Wales.

Directions, Guidance and Service Specification

The legal basis for the service is provided by the Secretary of State Directions. The service specification provides a 'plain English' version of the Directions

The Pharmaceutical Services (Advanced and Enhanced Services) (England) Directions 2013

MUR service specification (September 2012)

PSNC and NHS Employers guidance on MURs for pharmacy contractors and their staff (updated September 2012)

A list of suggested questions has been developed to help shape the discussion pharmacists have with patients during the MUR consultation. The use of the questions is not compulsory, but pharmacists may find them useful to obtain the maximum amount of information from the patient’s perspective as is possible.

More information

1. MURs: the basics

2. National target groups for MURs

3. Patient consent requirements

4. MURs and Prescription Interventions - what is the difference?

5. MUR record keeping and data requirements

6. Communicating with GP practices

7. Working with hospital colleagues

8. Pharmacists accreditation to provide MURs 

9. Consultation area requirements (includes PREM1 form)

10. Providing MURs off the pharmacy premises and by phone (includes PREM2 form)

11. MUR funding

12. MUR statistics

13. Frequently Asked Questions (FAQs)

14. Additional MUR resources