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Pharmaceutical Services Negotiating Committee

Patient Safety Incident Reporting

PSNC has been working with the National Patient Safety Agency (NPSA) since its inception in order to encourage and develop the pro-safety culture of community pharmacy. An important aspect of the NPSA’s work is the collation of reports of patient safety incidents which have occurred within NHS care settings. The NPSA is then able to distil learning from these reports which can help to prevent future reoccurrences and can lead to the development of safety solutions.

As part of the Essential Service: Clinical Governance community pharmacies have to report patient safety incidents to the NPSA. The easiest way to make these reports is via the NPSA website e-form (www.npsa.nhs.uk/eform). To facilitate the collection and recording of the information needed to report an incident to the NPSA a form has been produced which community pharmacies may choose to use. The form and its guidance notes are available by clicking here.