Emergency and Business Continuity Planning
Emergency and Business Continuity Planning
All businesses and NHS providers, including community pharmacy contractors, need to have an ability to cope with emergency situations, so that wherever possible, they can continue to provide services to patients and the public. This page contains guidance and resources to support business continuity planning and operations during emergencies, such as pandemic flu.
Business Continuity Plan Template
PSNC has developed the following business continuity plan template for use by contractors; this includes planning for business continuity during periods of disruption to IT services.
Pharmacy Business Continuity Plan template
Pharmacy Business Continuity Plan checklist
Utilities Priority Services Register
Contractors can sign-up to the utility services Priority Services Register to enhance their business continuity arrangements. Inclusion on this register should mean your pharmacy has priority access to electricity, water and gas supplies. The register is run by the UK’s utility companies. Read more at Sign-up process for addition to the Priority Services Register (PSR)
EPS/IT contingency arrangements
Additional support resources are set out within our section on:
IT and EPS contingency resources.
Other guidance and resources
Guidance to help community pharmacies continue operating in emergency circumstances was developed by the RPSGB, PSNC and Community Pharmacy Wales:
Guidance on Service Continuity Planning for Pharmacy
Appendix A: Service Continuity Planning Template
EPS/IT contingency arrangements
Community Pharmacy Pandemic Flu business continuity planning template
Department of Health and Social Care Pandemic Flu guidance and resources
NHS England and NHS Improvement Pandemic Flu guidance
