The Department of Health and Social Care (DHSC) have announced a 25% increase in order limits for Personal Protective Equipment (PPE) orders over the Christmas period.

The announcement confirmed that the PPE Portal will be operational over Christmas however, the delivery partners (Royal Mail and Pallet Carrier) will not be delivering on Christmas Day and Boxing Day. Orders made during the Christmas period should still be delivered within five days and to make allowance for any potential disruptions or increased need, DHSC have increased order limits by 25% for all providers, as of Tuesday 8th December 2020, and until at least 4th January 2021.

Contractors are reminded that they can call the PPE Portal customer service team on 0800 876 6802 if they have any questions about using the PPE portal. The team is available from 7am to 7pm, 7 days a week, to help resolve queries.

Contractors that have not yet registered to use the PPE Portal are strongly advised to do so. Guidance to support contractors to do this is available on our PPE webpage via the COVID hub.

The latest guidance for the PPE Portal, including order limits for the different types and sizes of provider, is also available on the GOV.UK website.