The toolkits contain a number of resources to assist with the commissioning of a service, for example, a costing toolkit; a business case; service specification; implementation plan; and resources to notify local GP practices about the commissioning of a new service.

As part of this work, PSNC will seeking external input from interested parties, in particular from service commissioners and LPCs. We hope that this inclusive approach will help enhance the contents of the toolkits and raise awareness of them, resulting in increased uptake by commissioners.

The first published toolkit is intended support the commissioning and implementation of a Minor Ailment Service. Following a consultation which took place from 10th July until Tuesday 8th August 2017, PSNC received feedback from a range of stakeholders.

The below documents constitute the Minor Ailments Service toolkit (published April 2018):

• PSNC Briefing 022/18: Building a business case for a Minor Ailment Service;
• Commissioning a community pharmacy Minor Ailment Service (business case);
• Appendix 1&2 – Business case figures;
• Minor Ailment Service – Embedded business case;
• Minor Ailment Service – Service costing estimate;
• Minor Ailment Service – Service specification;
• Minor Ailment Service – Implementation plan;
• Minor Ailment Service – Patient Group Directions: Links to useful resources;
• Minor Ailment Service – GP practice briefing document;
• Minor Ailment Service – Template letter for GP practices (without PGDs);
• Minor Ailment Service – Template letter for GP practices (with PGDs); and
• PharmOutcomes – Guide to setting up a minor ailments service.

This is the second published toolkit and is intended to support the commissioning of Extended Care PGD Services.

Further resources will be added in due course to support LPCs and their local commissioners with the implementation of Extended Care Services where these are commissioned.

The below documents constitute the Extended Care PGD Service toolkit (published October 2021):

• Building a business case for Extended Care PGD Services – a case for change (PDF);
• Community Pharmacy Extended Care PGD Service Business Case (Microsoft Word);
• Building a Business Case for Extended Care PGD Services – Frequently Asked Questions (FAQs), Hints and Tips (PDF);
• Appendix 1&2 – Business case figures 2021 (Microsoft Excel);
• Extended Care PGD Service – Financial projections (Microsoft Excel); and
• Extended Care PGD Service – Service costing estimate (Microsoft Excel).