It is widely recognised that people who feel in control, empowered and confident to take a lead role in their healthcare have better outcomes. Supporting patients to act in this way is a fundamental component of person-centred care which is a key feature of NHS England’s Five Year Forward View (5YFV) and a central feature of manifestos and policy guidance from leading patient groups.

This briefing summarises information from NHS England and the King’s Fund’s briefing on Patient Activation Measures (PAM) to explain about the concept of patient activation and how it is relevant to community pharmacy services.

PSNC Briefing 060/16: Patient activation and why it is relevant to community pharmacy

If you have any queries on this PSNC Briefing or you require more information, please contact Zainab Al-Kharsan, Service Development Pharmacist.

To browse other PSNC briefings on the healthcare landscape click here.